1. What operating system
2. If problem with the internet please specify what hardware you use(i.e. router, brand nic card, is it onboard)
3. If posting about a hardware issue please give us full info about it (i.e. make, model, drivers you have installed. is it USB, PS2, and so on)
4. If having spyware problem please download a spyware remover from Here
5. If having popup's while on the internet please download the Google Tool Bar Here
Picture of the Tool Bar :

6. If having pop ups and your not even online and the boxes look like this

then follow these steps to take care of this issue
For Windos XP/2003 Click on the Start button and open the control panel.
Open the Performance and Maintenance control panel and go to Administrative Tools.
Now double-click on Services, then scroll to Messenger.
Double-click Messenger and click Stop to stop the service.
Change the startup type to Disable and click Apply at the bottom.
Click OK to exit window.
For Windows 2000/98/95Click on the Start button -> Settings -> Control Panel.
Double click on Administrative Tools.
Now double-click on Services, then scroll to Messenger.
Double-click Messenger and click Stop to stop the service.
Change the startup type to Disable and click Apply at the bottom.
Click OK to exit window.
That should be a really good start on this FAQ. if you have any ideas or input please post it. Thanks
-admin

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